This past winter I began sending my clients photo thank you cards using the images taken during their event. As a result I've seen a major increase in retention and referrals. My clients truly appreciate the extra effort and appreciation.
In this post I will share with you the benefit of sending Thank You cards to your client.
I can think of a million reasons why sending a Thank You card is beneficial to your business. Here are my top 3!
It's important to express gratitude to my clients for choosing Evolutionz Face & Body Art to provide entertainment for their event. I truly appreciate their hospitality and business plus my momma taught me to say thank you!!!
You will stand out. Odds are your hostess purchased goods and services from many other vendors for their event. How many of those vendors do you believe sent out thank you cards to the client to express gratitude for their business? I simply go to Walgreen's photo center or order online. There are tons of templates to choose from. Most cards are ready in about an hour. It only takes a few minutes once you get the hang of it.
Branding. Reinforce your businesses commitment to delivering excellent customer service. This continues even after the transaction has been completed. Building a relationship with your customer continues for the life of your business. A Thank you note is an excellent way to communicate what your brand represents.
What kinds of things are you doing to thank your clients for their business? Are you planning to implement Thank You cards as part of your businesses branding?
Weekly business tips, marketing ideas, strategies, and more from one creative entrepreneur to another.
Since 2009, Milwaukee native and creative entrepreneur CaBeatrice "Cabby" Hart has successfully operated an entertainment company using not-so-common, common sense business strategies. In this Blog she shares her creative adventures, and motherly wit!